Privacy Policy

Last updated: January 2025

Introduction

At HeroHR, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Employee data including work schedules, timesheets, and absence records
  • Payment and billing information
  • Profile information and preferences

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device information and IP address
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Third-Party Services

We may use third-party services to help us operate our platform. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: London, United Kingdom